Privacy Policy

SCOPE AND PURPOSE

This website (the “Website” or “Ishq Portal/Platform”) Ishqd.com is made available, maintained and operated by

SCOPE AND PURPOSE

This website (the “Website” or “Ishq Design Portal/Platform”) Ishqd.com is made available, maintained and operated by Ishq Design Portal Sole Establishment, a sole establishment incorporated under the regulations of the Department of Economic Development in Dubai (“DED”) in the United Arab Emirates (“UAE”), (“Ishq Design/we/us”).

This privacy policy (the “Privacy Policy”) governs only this Website and does not cover any other websites of Ishq Design’s subsidiaries and affiliates and/or group companies. Similarly, this Privacy Policy does not apply to third party websites that may be accessible through this Website. Accordingly, if redirected, we are not responsible for the privacy practices of such third parties’ websites and we are not responsible or liable for any content, advertising, products, services or other materials offered by them. We encourage you to read the privacy policies and other policies as may be applicable of such third parties’ websites that collects personally identifying information.

This Privacy Policy sets forth our policies regarding collection, use, storage, processing, and disclosure of information relating to the user’s use of this Website (the “User/you/Buyer”). It aims namely to provide the User or Buyer the information on how we collect, store, and process your personal data through the use of this Website, including any data you may provide through this Website, when you sign up to our Website, browse, use, place orders for the purchase of any of the products (the “Products”), services or applications provided by Ishq Design through this Website.

This Privacy Policy is incorporated into and made a part of the Terms and Conditions of Use Agreement (“Terms and Conditions of Use”) which governs your use of this Website in general. Your use of this Website represents and signifies your understanding and acceptance of the terms of this Privacy Policy and the Terms and Conditions of Use of this Website. If you do not agree to this Privacy Policy and/or the Terms and Conditions of Use, you may not use this Website.

It is important that you read this Privacy Policy along with the Terms and Conditions of Use and any other processing policy, we may provide through this Website, when we are collecting, using, storing or processing personal data about you, so that you are fully aware of how your data are handled.

DATA CONTROLLER

We are the data controller of the data and information provided by you on this Website.

We respect your privacy and are committed to protecting your personal data.

DATA WE COLLECT ABOUT YOU

We may collect, use, process, store and transfer different kinds of personal data about you, which may be grouped together but not limited to:

Identity Data includes first name, last name, username or similar identifier, date of birth and gender.
Contact Data includes billing address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from our distributor on our Website.
Technical Data includes internet protocol address, your login data, browser type and version, location, operating system and platform, and other technology on the devices you use to access this Website.
Marketing and Communications Data includes without limitation your preferences in receiving marketing from us and our third parties and your communication preferences.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.

By providing any of the above or any other data not listed therein, you fully understand, acknowledge, agree and consent to the use, collection and processing of such data as contemplated in this Privacy Policy. If you do not want us to use and/or process your personal information and data for any of the purposes described therein, please do not provide us with your personal information and/or data.

All credit and debit cards’ details and personally identifiable information will not be stored, sold, shared, rented, transferred, passed or leased to any third parties.

HOW IS YOUR PERSONAL DATA COLLECTED

Placing orders for the purchase of Products or services through this Website;
Creating an account and registering as a member on our Website;
Subscribing to our newsletter, services and/or publications;
Requesting marketing to be sent to you via the contact details provided by you;
Entering promotion or survey;
Giving us feedback or contacting us;
Receipt of personal data from various third parties as set out below:

Ishq Design’s distributors, suppliers, affiliates, subsidiaries or any entity or individual associated or connected to Ishq Design;
analytics providers;
advertising networks based inside and/or outside the UAE;
search information providers;
contact, financial and transaction Data from providers of technical, payment and delivery of products and services.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data for our legitimate business interests/purposes including but not limited to:

to process and respond to your inquiries or queries;
to manage our relationship with you;
to enhance Users or Buyers experience;
to form a view on what we think you may want or need, or what Products may be of interest to you;
to receive marketing and promotional communications from us, unless you have opted out;
to get your express opt-in consent before we share your personal data with any external third party for any legitimate purposes;
to conduct and compile anonymous statistics, such as website usage statistics and statistics on the effectiveness of invitations, statistics on products and other emails;
to comply with our legal, regulatory and compliance obligations that we have to discharge; or
wherever otherwise required by Ishq Design and permitted by the applicable law.

Please note that we may process your personal data without your knowledge or consent.

COOKIES

A cookie is a small piece of data that a website (when visited by a user) asks the browser to store on your device certain information about you (such as language preferences or login information) by auto browsing and auto detection of IP Address. Those cookies are set by us. We use cookies and other tracking technologies for assisting you in:

Navigation;
Registration to our events, login, and your ability to provide feedback;
Analyzing your use of the products, services or applications provided;
Our promotional and marketing efforts.

You can opt-out of each cookie category and can set your browser to refuse all or some browser cookies; or set your browser to alert you when websites set or access cookies.

DISCLOSURE OF DATA

We may share your data with the parties set out below for our legitimate business and legal purposes as set out below but not limited to:

Independent service providers – who provide IT and system administration services; professional advisers – including but not limited to lawyers, bankers, payment service providers, auditors and insurers, who provide consultancy, banking, legal, insurance and accounting services; customs, regulators and other authorities – who require reporting of processing activities in certain circumstances;
Requests made by public authorities, including but not limited to law enforcement bodies; and
Parties and Companies to whom we may choose to sell, transfer or merge parts of our business or our assets. The new owners may use, process and/or store your personal data in the same way as set out in this Privacy Policy.

Ishq Design and its affiliates, subsidiaries, branches, representatives and/or officers shall not be held liable or responsible for any claims, disputes, disagreements or misunderstandings that arise out of third-party or Distributor or Seller of the Products mishandling of your personal data.

DATA SECURITY

We have in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed in any an unauthorized manner by Ishq Design.

Ishqd.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (Ishqd.com) cannot guarantee the security of any information that is disclosed online.

DATA RETENTION

We will only retain your personal data as long as it is reasonably necessary but not limited to fulfilling the legitimate business purposes, we collected it for, and as allowed per applicable laws and regulations, including but not limited to – for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

CONFIDENTIALITY

The information you provide may be confidential. We will maintain such confidentiality and protect your information in accordance with this Privacy Policy; our professional obligations; and applicable laws. We do not sell, distribute, or otherwise make your personal information commercially available to any third party. We may share information with our service providers, distributors, Ishq Design affiliate companies, Federal and State Authority and any other third party and for the purposes set forth therein.

YOUR LEGAL RIGHTS

Under certain circumstances, you have the rights to:

Request access to your personal data;
Request correction of the personal data that we hold about you;
Request transfer of your personal data to you or to a third party; and
Withdraw consent in certain circumstances where we are relying on consent to process your personal data, and that consent will not affect the lawfulness of the processing before your consent was withdrawn.

THIRD PARTY WEBSITES

For your convenience, third party links/hyperlinks may be posted on the Website that link to other websites (“Third Party Websites”). Third Party Websites may collect information, in addition to that which we collect on this Website. Please be informed that we have no control over such Third-Party Websites and this Privacy Policy does not apply to these sites. We do not endorse any of these sites, and take no responsibility whatsoever for the services or products described or offered therein, or any of the content contained therein. Accessing those sites shall be at your own risk and responsibility.

Ishqd.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

CHANGES TO THIS PRIVACY POLICY

We, Ishq Design, reserve the right to amend or change, delete, alter and modify this Privacy Policy at any time without your prior consent or notification. Such amendments and/or additions to this Privacy Policy are effective when they are posted on this Website. Your continued use of this Website following the posting of changes to this Privacy Policy will mean you have accepted and/or accept those changes.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

CONTACT

If you have any questions, complaints or concerns about this Privacy Policy, including any requests to exercise your legal rights, please contact us.

Portal Sole Establishment, a sole establishment incorporated under the regulations of the Department of Economic Development in Dubai (“DED”) in the United Arab Emirates (“UAE”) (“Ishq Design/we/us”).

DATA CONTROLLER